Plumbing Repairs

From persistent drips to complex installations, Went's Heating Services Ltd provides reliable general plumbing solutions across Shropshire, Powys, and Herefordshire. While we specialise in heating systems, our expertise extends to all aspects of domestic plumbing to ensure your water systems function perfectly.

We deliver professional plumbing services with the same attention to detail and commitment to quality that defines our heating work. Whether you're facing an emergency leak, planning a bathroom renovation, or simply need a tap washer replaced, we provide prompt, efficient service with transparent pricing and lasting results.

Comprehensive Plumbing Services

At Went's Heating Services Ltd, we provide a full range of domestic plumbing services to address everything from minor repairs to complete system installations. Our experienced engineers combine technical expertise with practical problem-solving skills to deliver effective solutions for all your plumbing requirements.

Our general plumbing services include:

Leak detection and repair
Tap and shower installations and repairs
Toilet and cistern repairs
Pipework installations and modifications
Bathroom and kitchen plumbing

Our Plumbing Expertise

We offer professional solutions for a wide range of plumbing needs:

Leak Detection and Repair

Water leaks can cause significant damage if not addressed promptly. Our engineers use advanced techniques to locate even hidden leaks within walls or under floors, minimising disruption to your property. Once identified, we provide efficient repairs that resolve the immediate issue while preventing future problems. From simple pipe joints to complex system leaks, we ensure water stays exactly where it should be.

Tap and Shower Repairs

Dripping taps and malfunctioning showers waste water, increase bills, and cause daily frustration. We repair and replace all types of taps and shower systems, addressing issues like drips, poor flow, temperature problems, and broken controls. Whether you need a simple washer replacement or a complete shower mixer upgrade, we provide durable solutions that restore perfect function.

Toilet Repairs and Installations

Toilet problems can disrupt household routine and cause considerable inconvenience. Our engineers quickly diagnose and repair issues such as continuous running, poor flushing, leaks, and blocked mechanisms. We can also install new toilets as part of bathroom renovations or replacements, ensuring proper connection to existing waste systems and perfect operation from the start.

Pipework Installation and Modification

Whether you're renovating, extending, or simply need to reroute existing plumbing, we provide expert pipework services using quality materials. Our engineers work with copper, plastic, and flexible pipework systems, creating neat, efficient installations that meet all current regulations. We carefully plan all pipework to minimise joints, optimise flow, and ensure accessibility for future maintenance.

Common Plumbing Issues We Resolve

Our experience covers a wide range of domestic plumbing problems:

Low Water Pressure: Identifying and resolving issues affecting water flow throughout your property, whether caused by blockages, pipe restrictions, or pressure regulation problems.
Strange Noises: Eliminating knocking, whistling, or banging from your plumbing system by addressing water hammer, loose pipes, or pressure issues that create disruptive sounds.
Slow Draining: Clearing and preventing blockages in sinks, baths, and showers to restore proper drainage without resorting to harsh chemicals that can damage your pipes.
Running Toilets: Fixing inefficient toilet cisterns that waste water and increase bills, typically by replacing faulty valves, seals, or mechanisms.
Leaking Pipes: Repairing or replacing damaged pipework before it causes property damage, addressing both the immediate leak and any underlying issues causing pipe deterioration.

We understand the stress and potential damage that plumbing emergencies can cause. When you're facing a burst pipe, major leak, or complete system failure, our priority is to respond quickly, contain the situation, and implement effective solutions that prevent property damage and restore essential services.

FAQs

How quickly can you respond to plumbing emergencies?

For genuine emergencies like burst pipes or major leaks, we aim to respond within hours where possible. For less urgent but same-day issues, we'll typically attend within 24 hours. When contacting us about an emergency, please provide details about the nature and severity of the problem so we can prioritise accordingly. For severe situations, we'll also provide telephone advice to help you minimise damage while awaiting our arrival.

What are your plumbing rates?

Our standard plumbing rates are £65 for the first hour and £45 for each subsequent hour for scheduled work. Emergency call-outs outside regular hours have a higher initial call-out fee of £95. We always provide clear quotes before beginning work, and for larger jobs, we offer fixed-price quotations rather than hourly rates. Parts and materials are charged in addition to labour, but we'll always explain costs before proceeding.

Do you offer guarantees on plumbing work?

Yes, all our plumbing work comes with a 12-month workmanship guarantee. Additionally, any parts or materials we supply carry their manufacturer's warranty, which we'll handle on your behalf should any issues arise. If you experience any problems with work we've completed, we'll return and rectify the issue at no additional cost. Our goal is your complete satisfaction, and we stand behind the quality of our work.

Can you handle complete bathroom installations?

While we specialise in the plumbing aspects of bathroom installations such as shower fittings, toilet installation, basin plumbing, and pipework, we typically work alongside other tradespeople for complete bathroom renovations. We're happy to coordinate with your chosen tiler, electrician, or carpenter, or recommend trusted professionals we regularly work with. For simpler bathroom updates that primarily involve plumbing changes, we can often handle the entire project.

How can I prevent plumbing emergencies?

Regular maintenance is key to preventing most plumbing emergencies. We recommend: knowing the location of your main water stop tap, inspecting visible pipework occasionally for signs of leaks, addressing minor drips promptly before they worsen, having older pipework checked if it's 30+ years old, insulating pipes in cold areas to prevent freezing, and scheduling periodic professional inspections of your plumbing system. Many costly emergencies begin as small, easily fixed issues that were overlooked.

Do you charge for providing quotes?

For straightforward plumbing jobs, we can often provide quotes over the telephone based on your description. For more complex work or situations requiring accurate assessment, we may need to visit your property. These initial consultations are typically free for locations within our core service area of Shropshire, Powys, and Herefordshire. For particularly remote locations or very complex projects, a modest consultation fee may apply, which is then deducted from the final invoice if you proceed with the work.

Are you insured for plumbing work?

Yes, we carry comprehensive public liability insurance up to £5 million, providing protection and peace of mind for all plumbing work we undertake. While we take every precaution to prevent any property damage or issues during our work, this insurance ensures you're fully protected in the unlikely event of any problems. We're happy to provide our insurance details upon request before commencing any work in your property.

Expert Plumbing Services in Shropshire

From leaking taps to complete installations, trust Went's Heating Services Ltd for all your plumbing needs across Shropshire, Powys, and Herefordshire.

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