Heat Pump Servicing

Went's Heating Services Ltd provides expert heat pump servicing across Shropshire, Powys, and Herefordshire. Our Gas Safe registered engineers deliver professional maintenance to ensure your heat pump system operates at peak efficiency, extending its lifespan and maximising your energy savings.

Regular servicing is essential for maintaining your heat pump's performance and warranty validity. Our comprehensive service plans offer peace of mind with thorough inspections, preventative maintenance, and priority response when you need it most.

Professional Heat Pump Servicing

At Went's Heating Services Ltd, we understand that proper maintenance is crucial for the efficiency and longevity of your heat pump system. Our expert engineers are fully trained to service all types of heat pumps, including air source and ground source systems from major manufacturers.

Our comprehensive heat pump servicing includes:

Complete system inspection and performance evaluation
Coil cleaning and debris removal
Filter inspection and replacement
Refrigerant level checks (by F-Gas certified engineers)
Electrical connection inspection and testing
Control system verification and calibration

Benefits of Regular Heat Pump Servicing

Investing in regular professional servicing for your heat pump delivers significant advantages:

Enhanced Efficiency

A properly maintained heat pump can operate up to 25% more efficiently than a neglected system. Our thorough servicing removes restrictions and optimises performance, helping to reduce your energy consumption and lower your utility bills while maintaining comfortable temperatures throughout your home.

Extended System Lifespan

With regular professional maintenance, your heat pump system can last 20-25 years or more. Our engineers identify and address minor issues before they develop into serious problems, protecting your investment and delaying the need for costly replacements.

Warranty Protection

Most heat pump manufacturers require documented annual servicing to maintain warranty validity. Our comprehensive service includes all necessary checks and provides you with certification that satisfies manufacturer requirements, ensuring your warranty remains intact throughout the coverage period.

Improved Reliability

Regular servicing significantly reduces the risk of unexpected breakdowns, particularly during extreme weather when your system is under the greatest strain. Our preventative approach identifies potential issues early, allowing for planned maintenance rather than emergency repairs.

Our Heat Pump Service Process

When you choose Went's Heating Services Ltd for your heat pump maintenance, you can expect a thorough process:

Initial Assessment: Our engineer will assess your heat pump's current condition and performance, identifying any immediate concerns or efficiency issues.
Outdoor Unit Inspection: We thoroughly check the outdoor unit, removing debris and obstructions, inspecting for physical damage, and cleaning coils to ensure optimal heat exchange.
Component Checks: Our engineers test electrical connections, fan operation, compressor performance, and control systems to verify all components are functioning correctly.
System Performance Testing: We measure airflow, temperature differentials, and system pressures to ensure your heat pump is operating within manufacturer specifications.
Filter Service: Dirty filters restrict airflow and reduce efficiency. We clean or replace filters as needed to maintain proper air circulation.
Comprehensive Report: After servicing, we provide a detailed report of all work performed, system condition, and any recommendations for future maintenance or improvements.

Heat Pump Service Plans

We offer a range of service plans to suit different needs and budgets. All our service plans include:

Annual Comprehensive Service: A thorough inspection and maintenance of your entire heat pump system.
Priority Response: Expedited assistance when you experience problems, with plan members receiving priority scheduling.
Discount on Repairs: Service plan members receive preferred rates on any necessary repairs not covered by warranty.
Documentation: Complete service records that satisfy manufacturer warranty requirements and demonstrate proper maintenance for future reference.
Peace of Mind: The knowledge that your system is being professionally maintained for optimal performance, efficiency, and longevity.

FAQs

How often should I have my heat pump serviced?

We recommend a professional service once per year to maintain optimal performance and protect your warranty. For systems that operate in challenging conditions or run continuously, more frequent servicing may be beneficial. Between professional services, we recommend checking filters monthly and keeping the outdoor unit clear of debris. Regular maintenance helps prevent unexpected breakdowns and costly repairs while ensuring your system continues to operate efficiently.

What happens during a heat pump service?

During a comprehensive heat pump service, our engineers will: inspect and clean both indoor and outdoor units, verify refrigerant levels, test electrical connections and components, check control systems and thermostat operation, clean or replace filters, inspect ductwork or pipework for leaks or damage, verify proper airflow and temperature differentials, and check for any unusual noises or vibrations. We'll also perform any manufacturer-recommended maintenance specific to your model and provide you with a detailed report of our findings.

Is annual servicing required for my heat pump warranty?

Most manufacturers require proof of annual servicing by a qualified professional to maintain warranty coverage. Without documented regular maintenance, you risk invalidating your warranty, potentially leading to costly out-of-pocket expenses if major components fail. Our service includes comprehensive documentation that satisfies manufacturer requirements, protecting your warranty status. We maintain detailed records of all servicing performed, which can be provided if you need to make a warranty claim.

What maintenance can I do myself between professional services?

Between professional services, you can perform several important maintenance tasks: check and clean air filters monthly (more frequently during heavy-use periods), keep the outdoor unit clear of leaves, debris, and vegetation (maintain at least 18 inches of clearance on all sides), visually inspect for any obvious issues like ice buildup or water leaks, ensure proper operation of your thermostat, and monitor system performance for any changes in efficiency or comfort levels. If you notice any concerns, contact us promptly rather than waiting for your next scheduled service.

How much does heat pump servicing cost?

Our standard heat pump service starts at £120 for a basic annual maintenance check. For more comprehensive servicing including refrigerant level checks by our F-Gas certified engineers, costs typically range from £150-£200 depending on system type and complexity. We also offer annual service plans with additional benefits, starting from £180 per year. These plans include priority response for breakdowns and discounted rates on any repairs needed. We're happy to provide a specific quote based on your system type and requirements.

How long can I expect my heat pump to last?

With proper maintenance, modern heat pumps typically last 15-20 years, with some high-quality systems reaching 25 years or more. Regular professional servicing is the key factor in maximizing system lifespan. Without regular maintenance, most systems develop inefficiencies and may fail prematurely, often lasting only 10-12 years. By addressing minor issues before they become serious problems and keeping components clean and properly adjusted, our servicing helps ensure you get the longest possible life from your investment.

Are your engineers qualified to service heat pumps?

Yes, our engineers are fully qualified to service all types of heat pump systems. For refrigerant handling and checks, our engineers hold F-Gas certification as required by UK regulations. We also maintain manufacturer-specific training for major brands, ensuring we're familiar with the unique requirements of your particular system. All our work complies with current regulations and manufacturer specifications, giving you confidence that your heat pump is being serviced correctly and safely.

Expert Heat Pump Servicing in Shropshire

Trust Went's Heating Services Ltd for professional maintenance across Shropshire, Powys, and Herefordshire.

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